How To Unlock Alcatel Phone:
To unlock an Alcatel device:
Insert a SIM card from a different carrier into the device and turn it on.
The message “Enter SIM ME lock NP” or “Sim Network Unlock Code” will appear. Enter the network unlock code and press OK.
Important notes:
The network lock code may be 16, 10 or eight digits long. If the first digits are all zeros, ignore them and enter the remaining digits.
After five unsuccessful attempts to unlock the device, it will be permanently locked to the original network.
Some Alcatels use only 8 digits, try the last 8 if 10 digits do not work.
Ex: code comes back as: 1234567890. Unlock code is either: 34567890 or 1234567890
How to enter my Unlock Code on the Apple iPhone ?
Actually it is impossible to Enter an “Unlock Code” on the Apple iPhone since they don’t require or ask for unlock codes, the process is done via the Apple server. We request the unlock through the carrier to APPLE. Once Apple accepts our request, the unlock command is pushed to iTunes. It is completed once you received from us the confirmation of “Unlocked”. Then you have to sync to iTunes to get the unlock on your phone
Once you have received the email confirming your unlock has been approved, it will usually say UNLOCK CODE: Unlocked. In this case, you are ready to follow these instructions to complete the unlock process for your iPhone.
Important notes
After requesting the unlock code, you will receive a confirmation email us. Then, there are two methods to unlock your device.
Your device will not indicate that it is unlocked. You will know it has been unlocked if it works with a SIM card from another provide.
Preferred method
Insert a SIM card from a different carrier into your device.
Follow the setup process that will appear on your device.
Alternate method
Back up your device.
Connect your device to iTunes on your computer.
Select your device from the menu bar near the top of the screen.
A backup may start automatically. If not, select Back Up Now.
Erase your device.
Important: this step cannot be undone. Ensure you have created a backup as described above before proceeding.
On your device, select Settings.
Scroll to and select General.
Scroll to and select Reset.
Select Erase All Content and Settings.
Select Erase.
Select Erase again.
Your device will reboot.
Set up your device.
Insert a SIM card from a different carrier into your device.
Follow the prompts to set up your device.
If prompted, select Restore from iTunes to restore the content you backed up earlier. Or, you can connect your device to iTunes on your computer, select your device from the menu bar and then select Restore Backup.
Using a SIM CARD from a different carrier:
1. Remove your SIM card and insert the new SIM card.
2. Complete the setup process.
If this does not work, then simply follow the steps below:
Connect your iPhone to your computer using the Original USB Cable
1 – Install the latest version of iTunes (Mandatory)
2 – Make sure your iPhone is updated with the lastest iOS version (Recommended)
3 – Switch on your iPhone with a Non Accepted SIM Card
4 – Connect your iPhone to your computer using the Original USB Cable
5 – Launch iTunes & wait until iTunes detects your iPhone
6 – Now disconnect your iPhone and reconnect it after 10 seconds.
7 – Your iPhone is now Unlocked.
Using a SIM CARD from the Original Carrier or if the above methods are not working.
1. Back up your iPhone.
2. When you have a backup, erase your iPhone.
3. Restore your iPhone from the backup you just made.
Now your phone is permanently and factory unlocked! You can use it with any SIM card in the world! Enjoy!
iOS 7, iOS 8, iOS 9, iOS 10, iOS 11 Update: How does Activation Lock work?
When you enable Find My iPhone on your iPhone, iPad, or iPod touch running iOS 7 or later, the Apple ID and password you use for iCloud is securely stored on Apple’s activation servers and linked to your device. From that point on, your password will be required before anyone can turn off Find My iPhone on your device, erase your device, or reactivate and use your device.
Activation Lock is enabled automatically when you turn on Find My iPhone in iOS 7, or when you upgrade to iOS 7 from a previous version of iOS that has Find My iPhone already turned on.
To turn on Find My iPhone on your device:
Go to Settings.
Tap iCloud.
Sign in with your Apple ID, if necessary.
Turn on Find My iPhone.
Prior to unlocking a phone, make sure the previous owner of the unit has turned off findmyphone and erased all contents & settings.
For more info please refer to this link : http://support.apple.com/kb/HT5818
There are absolutely no refunds if this is case. Pleasure ensure you are checking to see if FindMyPhone is turned off before purchasing.
—–
Troubleshooting
Make sure the iPhone is updated to the latest version iOS for your model
Make sure iTUNES is updated to the current version.
Make sure the phone is not jailbroken. You will have the remove the jailbreak (lower baseband). You can google/youtube how to do this.
Also try doing this process again on another computer. Sometimes this helps the issue too. Also turn AIRPLANE mode on/off, remove/insert SIM, plug/unplug from computer, connect/disconnect iTunes, try a different computer, try a different original Apple certified cable.
If the phone is reported STOLEN/LOST it will not work on USA GSM or Canadian networks. It will ONLY work overseas.
Also if the phone is NOT ACTIVATED, it will not work. You will need to activate it by using an ACTIVE sim card from the original carrier and connecting to iTunes.
If your phone is not unlocking or getting signal, PLEASE perform the backup/restore once again (above). Sometimes it takes up to 3 times to get it provisioned and unlocked. Also another solution is also trying to do another restore on another computer. Many times this has done the trick too.
Other method:
In certain circumstances the above instructions does not work to activate your unlock, follow the next instructions to activate your unlock ticket using the restore method:
1) Make sure your iPhone’s Sim Card tray is empty. (If you have an INVALID SIM Card inserted in your iPhone, you won’t be able to access iTunes to restore.)
2) Plug your iPhone into your computer and wait until your iPhone is fully recognized in your iTunes. (*Note: Please make sure your iTunes is updated to the latest version).
3) Click the “Restore” button and proceed with the backup and terms and agreement acceptance.
4) Once the restore process has started, insert your INVALID SIM Card (T-Mobile, Simple Mobile, Etc.) into your iPhone.
5) Wait for the restore process to complete and iPhone to reboot.
6) Once your iPhone has rebooted, iTunes will activate your iPhone with your unlock ticket using your INVALID SIM Card.
7) You should see a message displayed in iTunes, “Congratulations, your iPhone has been unlocked!”
😎 From here you are done, you should start receiving signal from your carrier (T-Mobile, Simple Mobile, Etc.)
9) Your iPhone is now factory unlocked permanently and you can update freely in the future for newer iOS updates.
Frequently ASKED QUESTIONS?
1. Can i update to the latest iOS? YES you can. It does not affect anything. Please make sure your phone is the most updated version when restoring
2. Will my phone relock ever? No, this is a permanent process.
3. Can you unlock the iPhone 8 & iPhone X yet? YES WE CAN.
4. Do you unlock any other providers? Yes we can.
5. Does iTunes Version matter? Make sure your ITUNES is updated to the MOST current version.
6. How can I tell my iPhone is unlocked for sure? Best way is by putting in a GSM (NON supported sim) and seeing if you can dial out. Usually after restore process it will alert you that the phone is unlocked as well. ITUNES will not always show a message showing the phone is unlocked, so testing it with a foreign sim is best bet.
7. How do i set up MMS and data? https://canadaunlocking.com/apn
I received the message “activated” or “unlocked” but when I plug it into iTunes, nothing happens.
– Try connecting to iTunes, perform a back up then restore.
Phone is Jailbroken and will not allow me to do a restore
– You must put your iPhone into whats call “DFU mode”.
– Open iTunes and connect the iPhone to your PC/Mac.
– Press and hold the Home button and the Sleep/Wake button at the same time.
– After exactly 10 seconds release the Sleep/Wake button. Continue holding the home button until you iTunes pops up a message telling you that it has detected an iPhone in recovery mode. Now you can do a restore on your iPhone.
* Note: It may take a few attempts to get your iPhone into DFU mode. Generally, I hold down both buttons then release the Home button just before the Apple logo would appear. If you are still holding both buttons down and you see the Apple logo you are holding them down for too long!
How To Unlock Huawei cell phone:
Important note:
After 10 attempts to unlock the device, it will be permanently locked to the original network.
To unlock a Huawei Phone:
Insert a SIM card from a different carrier into the device and turn it on.
The message “Enter SIM Network unlock PIN” will appear. Enter the network lock code and press Unlock.
Note: the network lock code may be 16 digits long. If the first eight digits are zeros, ignore them and enter the last eight digits.
The message “Network Unlocked Successfully” will appear once the device has been unlocked.
If you get 4 different sets of codes, then refer to the following, otherwise ignore the steps below.
The 4 Sets of Numbers can be differentiated as follows: 1) Network Code/PIN (Usually, this is the Unlock Code) 2) Service Provider Code 3) Service Provider Code 4) SIM Block Code
Please start your phone with an Unsupported Sim Card in it and it will prompt you to enter the unlock code.
How To Reset Simlock Block Huawei:
Model: All Huawei phones
Notice: You must enter the 2nd code, 3rd code, and 4th code separately until the phone display “Sim Network Unlock Pin”, and then you enter the 1st code to unlock the phone.
1. Turn ON the phone with an Unauthorized Sim Card.
2. Enter the 2nd set of code.
3. Enter the 3rd set of code.
4. Enter the 4th set of code.
5. Enter the 1st set of code.
6. Phone now Unblocked and Unlocked.
To unlock a Huawei B882 Turbo Hub:
Insert a SIM card from a different carrier into the Turbo Hub.
Connect your computer to the Turbo Hub via Ethernet cable.
Go to http://192.168.1.1 using a web browser.
Enter the password (default password: admin).
Click Login.
Type the unlock code.
Click Apply.
The Turbo Hub will reboot and will be unlocked.
How To Unlock Blackberry Phone:
Important note:
You can attempt to unlock the device up to 10 times. After 10 unsuccessful attempts, the device will be permanently locked to the Original network.
If you have received a MEP2 and a MEP4 code, then please read the explanation at the end of this section
To unlock a device with BlackBerry 10 OS:
Includes the BlackBerry Z10, Q10, Q5, and Z30.
Insert a SIM card from a different carrier into the device and turn it on.
Open the Settings
Select Security and Privacy.
Select SIM Card.
In the Phone Network Lock section, select Unlock Network.
The message “Enter the Network MEP code” will appear. Enter the network lock code and press OK.
Note: the network lock code may be 16 digits long or 8 digits long. The correct code may be either the full 16 digits, the first 8 digits or the last 8 digits. (see the end of this section for the explanation). If the first eight digits are all zeros, ignore them and enter the last eight digits only.
The message “Network Code Entered Successfully’ will appear once the device has been unlocked.
To unlock a BlackBerry PRIV:
Insert a SIM card from a different carrier into the device and turn it on.
The message “SIM Network unlock PIN” will appear. Enter the network lock code and press Unlock.
Note: the network lock code may be 16 digits long or 8 digits long. The correct code may be either the full 16 digits, the first 8 digits or the last 8 digits. (see the end of this section for the explanation). If the first eight digits are all zeros, ignore them and enter the last eight digits only.
The message “Network Code Entered Successfully” will appear once the device has been unlocked.
To unlock a BlackBerry Passport, Leap or Classic:
Insert a SIM card from another provider into the device and turn it on.
Open the Settings
Select Security and Privacy.
Select SIM Card.
Select Unlock Network.
Enter the network lock code and press OK.
Note: the network unlock code may be 16 digits long or 8 digits long. The correct code may be either the full 16 digits, the first 8 digits or the last 8 digits. (see the end of this section for the explanation). If the first eight digits are all zeros, ignore them and enter the last eight digits only.
The message “Network Code Entered Successfully” will appear once the device has been unlocked.
To unlock a device with BlackBerry OS version other than 6.0 or BB 10 OS :
Select Manage Connections.
Select Turn All Connections OFF.
Select Options.
Select Advanced Options.
Select SIM Card.
Enter MEPD.
Note: you won’t be able to see the typed info. Enter only MEPD with no spaces.
Press and hold the ALT key as you enter MEP2.
Note: you won’t be able to see the typed info. Enter only MEP2 with no spaces.
Press Enter.
The message “Enter the Network MEP code” will appear. Enter the network lock code and press OK.
Note: the network lock code may be eight digits or 16 digits long. If it is 16 digits, then the first 8 digits is the Network Code (MEP2) and the Last 8 Digits is the Service Provider Code (MEP4). Only enter the 8 digits that is required for your phone (see the end of this section for the explanation).If the first eight digits are all zeros, ignore them and enter the last eight digits.
The message “Code Accepted” will appear once the device has been unlocked. If the Service Provider Lock Code provided is all zeros, the unlocking procedure has been successful. If not, continue with the following steps.
Press and hold the ALT key as you enter MEP4.
Note: the network unlock code may be 16 digits long or 8 digits long. The correct code may be either the full 16 digits, the first 8 digits or the last 8 digits. (see the end of this section for the explanation). If the first eight digits are all zeros, ignore them and enter the last eight digits only.
The message “Code Accepted” will appear once the device has been unlocked.
To unlock a device with BlackBerry OS version 6.0:
Select Manage Connections.
Select Turn All Connections OFF.
Go to Options and select Device.
Select Advanced System Settings.
Select SIM Card.
Enter MEPD.
Note: you won’t be able to see the typed info. Enter only MEPD with no spaces.
Press and hold the ALT key as you enter MEP2.
Note: you won’t be able to see the typed info. Enter only MEP2 with no spaces.
The message “Enter the Network MEP code” will appear. Enter the network lock code and press OK.
The message “Code Accepted” will appear.
Press and hold the ALT key as you enter MEP4.
Note: the network lock code may be 16 digits long or 8 digits long. The correct code may be either the full 16 digits, the first 8 digits or the last 8 digits. (see the end of this section for the explanation). If the first eight digits are all zeros, ignore them and enter the last eight digits only.
The message “Code Accepted” will appear once the device has been unlocked.
To unlock a BlackBerry Curve 9380:
Insert a SIM card from another carrier into the device and turn it on.
Select Manage Connections.
Select Turn All Connections OFF.
Select Escape to go back to the home screen.
Go to the Options menu and select Device.
Select Advanced System Settings.
Select SIM Card.
Press the BlackBerry key and select Show Keyboard.
Enter MEPD.
Note: you won’t be able to see the typed info. Enter only MEPD with no spaces.
Press the 123 key once to bring up the number pad.
Press and hold the ABC key as you enter MEP.
Release the ABC key and enter 2.
The message “Enter the Network MEP code” will appear. Enter the network lock code and press Enter.
Note: the network lock code may be 16 digits long or 8 digits long. The correct code may be either the full 16 digits, the first 8 digits or the last 8 digits. (see the end of this section for the explanation). If the first eight digits are all zeros, ignore them and enter the last eight digits only.
The message “Code Accepted” will appear once the device has been unlocked.
Which code should I use / Should I used the Mep 2 or Mep 4 code [SOLVED]
The MEP 2 is the Network Code and the Mep 4 is the Service Provider Code
Canada PHONES ONLY:
If you order a Canadian Locked Blackberry Phone then please make sure you read this first. Some phones requires MEP2 (Network Unlock) while some require MEP4 (Service Provider).
You can check yourself in the phone if it is locked by service provider code or Network Code.
blackberry unlock chart
If it says Network – Active then ONLY use Mep 2
If it says Service Provider – Active then ONLY use Mep 4
Dont use random codes and permanently lock your phone
This is normally what is is used but you can check yourself to make sure here:
Bell Mobility: Requires MEP4 Code
Fido/Rogers: Requires MEP2 Code
Telus Phones : Requires MEP4 Code
Mobilicity: Requires MEP2 Code
Telus: Requires MEP4 Code
Videotron: Requires MEP2 Code
Virgin: Requires MEP2 Code
Wind: Requires MEP2 Code
How to unlock a Kyocera phone
To unlock a Kyocera device:
Insert a SIM card from a different carrier into the device and turn it on.
The message “Enter code” will appear. Enter the 16-digit network lock code and press Unlock.
The message “SIM Network Unlock Successful” will appear once the device has been unlocked.
Important note: after five attempts to unlock the device, it will be permanently locked to the original network.
How to unlock a LG Phone
Method 1
In the dial pad, press 2945#*XXXX# or 2945#*XXX# where XXXX or XXX equals the device Model number which can be found here
Select Network lock.
Enter the 16-digit network lock code.
A confirmation message will appear once the device has been unlocked.
If the phone message says “Phone is NOT PERSONALIZED” it means the phone has now been unlocked successfully
Troubleshooting: If the Network Lock screen doesn’t pop up it is because sometimes XXXX is different than the Model number (for some older models). See the list at the end of this section to find the correct XXXX to type in.
Method 2
Insert a SIM card from another carrier into the device and turn it on.
The device will ask for an unlock code.
Enter the 16-digit network lock code.
A confirmation message will appear once the device has been unlocked.
If the phone message says “Phone is NOT PERSONALIZED” it means the phone has now been unlocked successfully
Dial Codes by Model (with some Exceptions):
LG Nexus 5, enter 2945#*820# or 2945#*821#
LG Double Pay, enter 2945#*729#
LG E720, E720b Chic, enter 2945#*88110#
LG GB255g, enter 2945#*71001#
LG G4 H815 type 2945#*815#
LG G4 H816 type 2945#*816#
LG G4C H525N type 2945#*525#
LG G4 H816 type 2945#*816#
LG H812: Enter 2945#*812#
For LG G3 (D853), enter 2945#*853#
For LG G3 (D854), enter 2945#*854#
For LG G3 (D855), enter 2945#*855#
For LG G3 (D856), enter 2945#*856#
For LG G3 (D857), enter 2945#*857#
For LG G3 (D858), enter 2945#*858#
For LG G3 (D859), enter 2945#*859#
For LG G3 (F400K), enter 2945#*400#
LG X2 Optimus: Enter 2945#*990#
LG Mytouch 4G (E739, enter 2945#*769#
LG 510W: Enter 2945#*5101#
LG 1200 & B1200: Enter 1945#*5101#
LG 5200 & 52200: Enter 2945#*5221#
LG 5300: Enter 2945#*5301#
LG 5400: Enter 2945#*5401#
LG 7020: Enter 2945#*70001#
LG 7100: Enter 2945#*7101#
LG 1100: Enter 2945#*1201# or 2945#*70001#
LG 7250T: Enter 2945#*70001#
LG C2200: Enter 2945#*2201#
LG C3310: Enter 2945#*3311#
LG T5100: Enter 2945#*5301#
LG C3100: Enter 2945#*3101#
LG C3380: Enter 2945#*7101#
LG F2300: Enter 2945#*7101#
LG KE260: Enter 2945#*2601#
LG KE970: Enter 2945#*9701#
LG KG120: Enter 2945#*1201#
LG KG220: Enter 2945#*1201#
LG KG240: Enter 2945#*3311#
LG KG280: Enter 2945#*7101#
LG KG290: Enter 2945#*7101#
LG KG800: Enter 2945#*7101#
LG KU250: Enter 2945#*250#
LG KU380: Enter 2945#*380#
LG KP100: Enter 2945#*20001#
LG KE850 Prada: Enter 2945#*8501#
LG KF700 (aka LG Virgo): Enter 2945#*700#
LG ME550: Enter 2945#*71101#
LG ME970: Enter 2945#*9701#
LG P505 Phoenix: Enter 2945#*506#
LG TU550: Enter 2945#*9701#
LG TU915: Enter 2945#*9701#
LG U400: Enter 2945#*88110#
LG U830: Enter 94471877#*#
LG U81xx: Enter 2945#*88110#
LG U8150: Enter 277634#*#
LG GC900, GT360, GT810, KC550, KF600, KP230, KP500, KP501, KP270, KS360, KM500, KM900, GR500 Xenon, GW 520, LG ME550 enter 2945#*71001#
Alternate LG Unlock Instructions for some older Models only:
Model: LG CU320,Model: LG U81xx, LG U8210 etc.
1. Insert an Unauthorized Sim Card and turn ON your phone
2. Enter 277634#*#
3. Enter Unlock Code
4. Access the Sub-Menu \”Sim Test\” in the Test Mode
5. Enter 2945#*#
6. Access the Sub-Menu \”Sim Unlock\” which is activated after the special code
7. Enter Unlock Code in the \”Enter Unlock Code\”
8. Phone is now unlocked
Model: LG CU400 & CU405, LG CU500
1. Insert an Unauthorized Sim Card and turn ON your phone
2. The phone display “Invalid Smart Chip”
3. In Idle screen, enter 159753#*#
4. Phone will display \”Enter NCK, Remaining 5\”
5. Enter Unlock Code
6. Select OK
7. The phone may reboot and the unlock is completed
Model: LG CU515, CU757 Trax, LG CU720, TU720 & All LG Shine Series, LG CU915 & CU920 Vu ,LG GD570 Pop,LG GR500 Xenon,LG KF390, KF390q, CF360 Method 2,LG TE365 Neon, LG TU330, TU915, LG CU720, TU720 & All LG Shine Series, LG CB630 Invision, LG E720, E720b Chic, LG GD710 Shine II, LG GT365 Neon etc.
1. Insert an Unauthorized Sim Card and turn ON your phone
2. Enter *#865625#
3. Select 1 and then 1 again
4. Enter Unlock Code
5. Press OK
6. The phone may reboot and the unlock is completed
How To Unlock Samsung Phone:
Make sure to turn off Wi-Fi under wireless connections for all Android Devices before proceeding to enter the Unlock code. Also make sure the phone is not on Airplane mode.
Insert an unauthorized Sim Card into the device (a SIM card from a different company)
Power on the device
Enter the Sim Network Unlock Pin when prompted
The Device should now be unlocked if the phone says UNLOCK SUCCESSFUL
If you get “Network Unlock Unsuccessful” message or a similar message this is a known issue that occurs sometimes with some Samsung models. Not to worry, at the end of these instructions, there is a troubleshooting guide to help you resolve this issue for the S2, S3,S4, Note, Note2, S5 NEO, S6, S6 EDGE, S7.
TO TEST IF YOUR PHONE IS UNLOCKED, THE BEST WAY IS TO INSERT AN UNACCEPTED SIM CARD INSIDE AND ATTEMPT TO MAKE A PHONE CALL. IF YOU CAN MAKE A CALL, IT MEANS YOUR PHONE IS 100% UNLOCKED.
FOR DATA AND MMS TO WORK CORRECTLY WITH YOUR NEW SIM CARD YOU MAY NEED TO CHANGE YOUR APN SETTINGS.
BEFORE CHANGING APN SETTINGS, PLEASE GO HERE:
https://canadaunlocking.com/apn
Some international phones may not support the same LTE, 4G or 3G frequencies. Contact your carrier for details and to confirm compatibility with the network you are using it on.
If the phone shows “the message Phone Freeze” with an unauthorized sim, this means someone already has tried wrong codes many times and has hardlocked the phone. You will need a defreeze (unfreeze) code at this point (please contact us).
Solution:
Step 1: Make sure you ordered the service that includes the Master Code or Defreeze code ( it is mentioned in the description details found before checkout)
Step 2: Restart your Phone with a SIM card from a different carrier inside
Step 3: Wait for your phone to prompt for the unlock code
Step 4: Enter the Defreeze code first ( it will say Network Lock Unsuccessful but don’t worry this is normal when you enter the defreeze code)
Step 5: Now immediately enter the Network code (NCK) (on the second attempt)
Step 6: Network Unlock Successful!
EXTRA INSTRUCTIONS: if you get an “Unlock Unsuccessful” message again after you type the Defreeze code & Network code as explained above then:
WARNING: Back up your DATA before proceeding to the next steps (as your phone will be erased and restored to factory settings)
Step 7 – Then hit “Dismiss” button and compose *2767*3855# on your phone keypad (as if you were dialing a phone number).
Step 8 – Wait for the phone to restart, this operation will erase all data from your phone!
Step 9 – Retry the steps 1 to 6 above !
VIDEO REQUIREMENTS FOR VERIFICATION AND REFUNDS ARE AS FOLLOWS:
*It is necessary that the phone remains in the video 100% of the time.
1) Start the phone with an unsupported sim card so that it asks for an unlock code.
Make sure we can see the phone starting (booting).
2) Enter the unlock code(s) provided (make sure its clearly visible while you enter the each code)
3) Show us the errors that comes up after you submit the code.
4) Return to home screen.
5) Dial *#06# so we can see that IMEI number of the phone. Make sure its focused and still for few seconds so we can see it clearly. Or if IMEI is not visible by dialing *#06#, go to settings and show us the IMEI.
We prefer if you upload the video to YOUTUBE or Google drive and provide us with the link.
Troubleshooting steps, if your phone is not automatically prompting for an unlock code:
BE CAREFUL, IF YOU ENTER THE WRONG CODE 10 TIMES, YOUR PHONE WILL GET FROZEN AND YOU’LL NEED AN UNFREEZE CODE (IF AVAILABLE)
If you enter an Unauthorized Sim Card and the phone does not prompt to enter the Unlock Code then Try the following methods:
(As mentioned in our terms of service and on the order page: remember to make sure your phone prompts for an unlock code before ordering a code, we are normally unable to offer a full refund if your phone does not ask for a code. CHECK BEFORE ORDERING OR CONTACT US!)
Method 1:
Go to the dial screen on your phone as if you are going to make a call and press: #7465625*638*UNLOCKCODE# (8 digit network unlock code provided in the email)
Method 2:
Go to the dial screen on your phone as if you are going to make a call and press: #0111*UNLOCKCODE# (8 digit network unlock code provided in the email)
Method 3:
Go to the dial screen on your phone as if you are going to make a call and press #7465625*638*# Once prompted for code, enter the 8 digit Network Unlock Code.
Some Samsung phones need to follow extra troubleshooting steps in order to accept the unlock code. Please follow these steps if your model is mentioned below and you previously got an UNLOCK UNSUCCESSFUL result from the regular instructions:
Samsung Galaxy S2, S3, Note, Note 2 (Unlock Code Fail) Troubleshooting
Follow these step carefully, as long as you have the correct code it will work 100% (Your phone must be updated to the latest firmware!)
The code must be correct and the phone MUST prompt for the code.
a. Go to the Dial pad and dial *#197328640#
b. Please click on number [1] UMTS > [1] Debugging screen > [8] Phone Control > [6] NETWORK LOCK
c. You will see 3 options
d. Please click on number [1] Perso Sha256 INFO, the screen will change slightly
e. Please hit the MENU button then when the menu pops up please carefully hit BACK to return to the previous screen
f. Please click on number [2] Perso Sha256 ON, the screen will change again to a one line message
g. Restart the phone on the screen by holding the power button and click RESTART
h. When the phone prompts for the unlock code simply enter the unlock code
i. Your phone is now permanently unlocked!
Samsung Galaxy S4 (Unlock Code Fail) Troubleshooting
Follow these step carefully, as long as you have the correct code it will work 100% (Your phone must be updated to the latest firmware!)
1. Make sure that the phone PROMPTS for the code with a NON accepted sim card and that your IMEI is correct by dialing *#06#
a. Go to the Dial pad and dial *#0011#
b. Please click your MENU button (Bottom LEFT button) and click BACK on the menu that appears, Nothing will happen do not worry please move to the next step
c. Please click your MENU button AGAIN and this time click KEY INPUT
d. When the Key input box appears please input the number “1″ and hit OK
e. You will see a number 1 for a while, please wait until it changes into the SERVICE MENU
f. Please click [1] UMTS > [1] DEBUGGING SCREEN > [6] Phone Control > [6] Network LOCK
g. You will see 3 OPTIONS within Network LOCK
h. Please click on number [1] Perso Sha256 INFO, the screen will change slightly
i. Please hit the MENU button then when the menu pops up please carefully hit BACK to return to the previous screen
j. Next Please click on number [2] Perso Sha256 ON, the screen will change again to a one line message
k. Restart the phone on the screen by holding the power button and click RESTART
l. When the phone prompts for the unlock code simply enter the unlock code provided to you
m. Your phone is now permanently unlocked!
Samsung Galaxy S7, S6, S6 Edge and S5 NEO (UNLOCK CODE FAIL) Troubleshooting:
When ordering an unlock code for the S7 / S6 / S6 Edge or S5 Neo, make sure to order from the Samsung Canada or Samsung USA ALL levels service as you will SOMETIMES need the UNFREEZE (MCK) code to unlock these phones.
1 – Switch ON your Samsung with a non compatible SIM Card,
2 – Wait for your phone to ask for “SIM Network Unlock PIN” or “Enter Network Lock Control Key”,
3 – If you receive one, please enter your MCK (Unfreeze Key) and hit “Unlock” button.
Note: You will get “Unsuccessful message” but don’t worry that’s fine when you type MCK (Unfreeze code).
4 – Now type the NCK (Network Code) and hit the “Unlock” button.
5 – Your phone is now Unlocked !
EXTRA INSTRUCTIONS: if you get an “Unlock Unsuccessful” message again after you type the NCK code (NETWORK CODE) as described above then:
WARNING: Back up your DATA before proceeding to the next steps (as your phone will be erased and restored to factory settings)
7 – Then hit “Dismiss” button and compose *2767*3855# on your phone keypad (as if you were dialing a phone number).
8 – Wait for the phone to restart, this operation will erase all data from your phone!
9 – Retry the step 1 to 5 above !
BASIC INSTRUCTIONS FOR OLDER SAMSUNG MODELS ARE FOUND BELOW:
Model: A107, A137, A167, A177, A227, A237, A437, A517, A707, A767 Propel, A837 Rugby, A798 Mythic, A867 Eternity, A887 Solstice, C417, E250, E370, E590, F400, F480, F490, G600, i907 Epix, J700, L760, S366, T309, T319, ST349, T409, T429, T439, T459 Gravity, T469, T509, T609, T639, T659, T669, T919 Behold, T929, U900, X497, Z105, Z107, Z560.
1. Turn ON your phone without Sim Card
2. Type #7465625*638*CODE# (CODE is the Unlock Code I sent you)
3. Device should say “Network Lock Deactivated”
4. The phone may reboot and the unlock is completed
Or
1. Turn ON your phone Authorized Sim Card
2. Type #7465625*638*CODE# (CODE is the Unlock Code I sent you)
3. Device should say “Network Lock Deactivated”
4. The phone may reboot and the unlock is completed
Power phone down, insert SIM card you want your phone to work with and power on.
Model: SGH-A127, SGH-E840, SGH-F210, SGH-J600, SGH-T749
1. Turn ON your phone without Sim Card
2. Type #0111*CODE# (CODE is the Unlock Code I sent you)
3. Device should say “Network Lock Deactivated”
4. The phone may reboot and the unlock is completed
Model: SGH-A877
1. Insert an Authorized Sim Card and turn ON your phone
2. Device must be in Portrait mode. Hit the Dial button on the touch screen.
3. Type #7465625*638*CODE# (CODE is the Unlock Code I sent you)
4. Device should say: “Network Lock Deactivated”
5. Phone may automatically reboot
Model: A737, A777, Blackjack SGH-i607, SGH-i616, SGH-i617, SGH-i627, SGH-i637, SGH-A877
1. Insert an Authorized Sim Card and turn ON your phone
2. Type #7465625*638*CODE# (CODE is the Unlock Code I sent you)
3. Device should say: “Network Lock Deactivated”
4. Phone may automatically reboot
NOTE: If you are unable to connect to service provider or unable to make outgoing calls or receive messages, this has nothing to do with your phone being locked or not, you need to force the Blackjack to change to GSM mode, this can be done as follows:
1. Type *#1546792*#
2. Select Option 3 Network & Call Settings
3. Select option 5 Network Mode
4. Select GSM
5. This should resolve your problem.
Model: AT&T / Cingular BlackJack
1. Insert an Unauthorized Sim Card and turn ON your phone
2. Power on the device. Wait approximately 30 seconds until the Sim Lock application appears (the delay may be longer if the user has already attempted an unlock with the wrong code)
3. Enter the unlock code in the blank field
4. Press Ok. If the Unlock Code is incorrect, an error dialog will appear. After pressing Ok on this dialog, the user has to re-enter the Unlock Code after delays (see above in Device Specific Information). If the Unlock Code is correct, a success dialog will appear.
5. Press Ok
6. The device is now unlocked and should continue booting
Or
1. Insert an Unauthorized Sim Card
2. Enter Unlock code when prompted
NOTE: If you are unable to connect to service provider or unable to make outgoing calls or receive messages, this has nothing to do with your phone being locked or unlocked, you need to force the BlackJack to change to GSM mode, this can be done as follows:
1. Power on your Phone
2. Type *#1546792*#
3. Select Option 3 Network & Call Settings
4. Select option 5 Network Mode
5. Select GSM
Or
1. Power on without Sim Card, you will see a message saying “SIM Failure” at the top of the screen.
2. Click “Done” then press the green button to get into the dial pad. Type in #7465625*638*
3. You will see “Enter Network Control Key”
4. Enter Unlock Code
5. Click OK
6. Your phone is now unlocked
Model: Fido i616 Jack
1. Insert Fido Sim Card and power ON
2. Type #7465625*638*
3. Network Lock Screen appear, enter Unlock Code
4. Phone is now unlocked
Model: i450 & i560
1. Turn ON your phone without Sim Card
2. Type #PW+Unlock Code+1#
The letter P appear after you press star button (*) three times quickly
The letter W appear after you press the star button (*) four times quickly
The letter + appear after you press the star button (*) two times quickly
Model: i780
1. Insert an Unauthorized Sim Card and turn ON your phone
2. Enter the PIN code to Sim Card
3. At the top of screen an “exclamation mark” icon will appear
4. Click on “exclamation mark” icon
5. Settings Link will appear
6. Click on it
7. Virtual keyboard appears on screen with Enter PIN prompt
8. Enter Unlock Code
Model: i900 / Omnia
1. Make sure Wireless Mode is ON
2. Insert an Unauthorized Sim Card and turn ON your phone
3. Enter the PIN code of this refused Sim Card
4. Now should ask for Unlock Code
5. Enter Unlock Code
Model : J600
Unlock Code is enter as: #0149*MCK# or #0111*NCK#
1. Press the # button on the keypad 1 time to display #
2. Type the 4 digit code which corresponds to your lock type (in most cases the MCK code will work with code:1)
3. Press the star (*) button on the keypad 1 time
4. Enter Unlock Code which corresponds to your lock type
5. Press the # button on the keypad 1 time
6. Phone should now be unlocked
7. If phone is still locked, you have a 2nd lock activated so please check locks and enter 2nd code
Model: SGH-P207
1. Reset to original factory setting by typing *2767*3855#, your phone will reboot
2. Insert an unauthorized Sim Card and turn ON your phone
3. A Wrong Sim message will appear
4. Enter * #9998*3323#
5. Exit white screen appear, tap the right soft key, (occasionally it will not go to the next screen, if so press the down key)
6. Menu appear, scroll down to the malloc Fail option, this will reboot, and normal service screen will appear
7. Enter *0141# and press the green Call key
8. Personalized screen appear, the name of the current Sim Card provider will appear on the screen
9. Turn phone OFF, and then turn back ON
10. Go to menu by tapping left soft key
11. Settings is in bottom right hand corner
12. Select option 7 = Security
13. Select option 6 = Sim Lock
14. Select option 1 = Disable
15. Enter 00000000 (eight zeros), the message will come up Sim lock disabled with a check mark; your phone is now unlocked to use with other carriers.
Model: SGH-T609
1. Turn ON your phone without Sim Card
2. Type #011*CODE# (CODE is the Unlock Code I sent you)
3. Device should say: “Network Lock Deactivated”
4. Phone may automatically reboot
Model: Zxxx Series, Dxxx Series, Pxxx Series, F490 (ex: Z140, D520, P200, etc…)
1. Insert an Unauthorized Sim Card and turn ON your phone
2. Enter #7465625*638*CODE# (CODE is the Unlock Code I sent you)
Model: Z320i, Z510, Z650i
1. Insert an Unauthorized Sim Card and turn ON your phone
2. Type **CODE# (CODE is the Unlock Code I sent you)
Or
1. Insert an Unauthorized Sim Card and turn ON your phone
2. Type #0111*CODE# (CODE is the Unlock Code I sent you)
Model: Most Non Android Samsung
1. Insert an Unauthorized Sim Card and turn ON your phone
2. Phone will ask for “Password”
3. Enter Unlock Code
Or
1. Insert an Unauthorized Sim Card and turn ON your phone
2. Type #0111*CODE# (CODE is the Unlock Code I sent you)
PHONE FREEZE: SIM Unavailable
1. Insert an Unauthorized Sim Card and turn ON your phone so phone displays “Phone Freeze, SIM unavailable. Please contact service provider”
2. Enter MCK (Defreeze Code) and press “OK”, “Confirm” or the center button (no digits will be seen on display when entering this code)
3. Now phone will ask you for Network Code, enter NCK (Unlock Code) and press OK.
4. If nothing happens when you enter NCK (Unlock Code), you will need to compose code like this: #7465625*638*CODE# (CODE is the Unlock Code I sent you)
5. Now your phone should be unlocked.
Note. If phone does not accept NCK (Unlock Code), and still have no luck with #7465625*638*CODE# (CODE is the Unlock Code I sent you), please try step 4 using MCK (defreeze code)
To solve “Phone Freeze” or “Return for service problem”
1. Insert an Unauthorized Sim Card and turn ON your phone
2. Enter “Defreeze” Code (it will not be visible) and click OK key. (If you purchased our Samsung Factory method, then the “Freeze Code” is also known as Defreeze Code)
Or
1. Insert an Unauthorized Sim Card and turn ON your phone
2. Screen will display “Phone is in freeze / SOS”
3. Type the Defreeze Code (Nothing will show on screen)
4. Hit the “Enter Button”
5. Phone will ask for the Network Lock Code
6. Enter Unlock Code
7. Phone will be unfreeze and unlocked
IF YOU RECEIVE THE “UNLOCK UNSUCCESSFUL” RESULT, DETERMINE THE LOCK STATUS OF YOUR PHONE:
If you have ordered the Samsung Canada (All-level) service from our website, you will have been pleased to see that every possible unlock code has been emailed to you. If you have order the cheaper Samsung (Carrier Name) service then only the Network code (NCK) code is provided.
The unlock codes emailed to you from our Samsung Canada or Samsung USA (All Levels) Service will look something like this:
NETWORK=12345678 PROVIDER=12345678 SUBPROVIDER=12345678 DEFREEZE=12345678 EXTRA=00000000
Network is called NCK, Provider is called SCK, SUBPROVIDER is called SPCK and Defreeze is called MCK or Unfreeze code.
Most networks only lock their Samsung handsets with the NCK lock enabled.
Therefore you should only need to use this code when following the iinstructions.
However some networks will have dual locks in place (whereby the NCK and another lock is enabled) or they may have just an alternative lock level such as SCK or SPCK. It is best practice to be 100% sure which lock level is present on your handset, to do this follow these instructions:
Enter the following code into your handset while it is turned on and connected to its locked network.
By this we mean the connected to the network your handset is locked to (if you are locked to Bell , then insert a Bell SIM card into your handset)
Once connected, enter this code: *#7465625#
(NOTE: THIS SHORT CODE MAY NOT WORK ON ALL MODELS)
A menu will be displayed that will resemble the following…
1. [?] Network lock
2. [?] Subset lock
3. [?] SP lock
(Where ?= Value ON or OFF)
If only the Network lock is displayed saying ON then you will only need to use the NCK code with the instructions below.
If you see the Subset lock value as ON then you will need the SCK code and if you see the SP lock value as ON you will need the SPCK code